Curbside Pickup (Gerstein & other libraries) & Computer/WiFi Access (Gerstein)

Curbside Pickup Service (for Gerstein & other libraries) | Technology Access Service (ended Sept 10) - more info on current Computers & Wifi availability (at Gerstein)

Updated: Sept 29, 2020

Curbside Pickup Service  

Several libraries now offer a Curbside Pickup Service for print books not available through the HathiTrust Emergency Temporary Access Service (ETAS). Students, faculty and staff are eligible to use this service. Currently, the service provides access to books housed in these locations:

Participating libraries

Request items from

Pickup location

Material that may be requested

Robarts Library Robarts Library Books in stacks and storage
Gerstein Science Information Centre Robarts Library Books in stacks
OISE Library Robarts Library Books, AV
Architecture Library Robarts Library Books
Business (Milt Harris) Library Robarts Library Books
Dentistry Library Robarts Library Books
Earth Sciences Library Robarts Library Books
East Asian Library Robarts Library All media types
E. J. Pratt Library (Victoria College)  E. J. Pratt Library Books
Emmanuel Library (Victoria College) Emmanuel Library Books, DVDs, CDs
Graham (Trinity College) Library Graham Library Books
Kelly (St Mike's College) Library Kelly Library Books, DVDs
Knox College – Caven Library Knox College Books, AV materials
Law Library Will be confirmed by email Books
Math Library Robarts Library Books
Media Commons Robarts Library DVDs, Blu-rays, video games, microforms
Music Library Robarts Library Books, music scores, CDs
New College (Ivey) Library Robarts Library Books
Regis College Library Regis Library Books
St Augustine's Seminary Library St Augustine's Library Books
University College Library Robarts Library Books
UTM Library UTM Library Books
UTSC Library (including The Bridge) UTSC Library Books, DVDs
Downsview off-site storage facility Robarts Library Books, DVDs, & all other media types


Eligible Materials:

Only books from the stack collection that are not already available via the ETAS are eligible. 

The Curbside Pickup Service does not include course reserves, government publications, reference materials, or uncatalogued items

How to make a request: 

  • Find your book(s) in the library catalogue.

  • In the catalogue record, click the Get Help button and follow the prompts.   

  • If an electronic copy of the book is available via the HathiTrust ETAS, you will be provided with a link to the ETAS.  

  • If not, continue to follow the prompts to place your curbside pickup request.  

  • You will receive an automated message to let you know when your request has been received. Staff will check the shelf for your requested book(s) and send a message about any requested book(s) that are not available.  

  • Wait for a final e-mail providing instructions for where and when to pick up your item(s).   

Picking up your books:  

The Robarts Library Curbside Pickup Service is located at the St. George entrance at Harbord (Fisher Library side). When you arrive, please follow these steps:  

  • Step 1: Enter through the revolving doors.  

  • Step 2: Show your TCard to library staff from the marked distance.  

  • Step 3: Collect your books, which will be packaged in a paper bag labelled with your name.  

  • Step 4: Exit through the Harbord-side revolving doors. 

Health and safety measures:  

The health and safety of our staff and library users is our highest priority. To make curbside pickup as safe as possible, we have implemented the following measures:  

  • Self-assessment signs will be posted at the entrance. 

  • Hand sanitizer stations will be available at the entrance and exit.  

  • We encourage everyone using the curbside pickup service to wear a mask. 

  • Physical distancing will be facilitated by decals on the ground indicating 2 metre spacing between people.  

  • Traffic will be one-way, with a dedicated entrance and a dedicated exit.  

  • Requesters will be provided with a half-hour appointment window to help ensure a limited number of people using the service at one time. Only three people will be permitted into the building at a time to pick up their books.  

  • Staff will be provided masks. Staff at the pickup location will be protected by a plexiglass barrier.  

  • Pickup will be contactless. Show your TCard to staff from a safe distance and pick up your labelled bag of books. 

Questions? Please check the Curbside Pickup Service FAQ

Technology Access Service  

Please note that this service ended Sept 10.
Currently, Gerstein's computers and study space are available without bookings. To see what spaces and technology are available, see Study Spaces 2020-21