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K. Merriman, Z. Osborne. "But How Will We Know If It’s Working?”: Measuring Effectiveness of Virtual Library Communications in Response to COVID-19". Marketing Libraries Journal. Jun 25, 2021. https://journal.marketinglibraries.org/summer2021/05_MLJv5i1.pdf
K.Merriman, M. Myers. '"Are you Still Watching?" Developing an Online Library Workshop Service.' [oral presentation] E-Learning in Libraries Symposium. Dec 9, 2022
K.Merriman, Z Osborne. "‘But How Will We Know If It’s Working?" Evaluating Marketing & Promotion Efforts in Special Libraries‘But How Will We Know If It’s Working?' Evaluating Marketing & Promotion Efforts in Special Libraries. Ontario Library Association Conference. [Oral Presentation] · Feb 5, 2021
K.Merriman, M. Myers. “We just flipped the switch” tools and techniques for making the switch to online learning. [oral presentation]“We just flipped the switch” tools and techniques for making the switch to online learning. [oral presentation]. E-Learning in Libraries Symposium · Dec 9, 2020