Research help

"laptop screen reading 1:1 live drop-in support, basic research help, and find articles and books at the Gerstein virtual help desk"Some in-person help is available at our reopened Public Service Desk during the 2021/2022 academic year.

For immediate online help, check out our new Virtual Help Desk, a live one-on-one drop-in service with Gerstein staff

  • basic health sciences research questions
  • quick questions on finding books or articles

Hours for services listed below may vary - please consult our Hours page for availability and holiday closures.

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  • Find sources about a topic
  • Find a specific article or book
  • Use library tools effectively
  • More about Ask A Librarian Chat

Chat hours and service details


Email us


Email your questions to: ask.gerstein[at]

  • research questions
  • finding journal articles
  • citation management software
  • citation metrics & impact factors
  • open access
  • and much more

Note: You will receive a reply in 1-2 business days.


Click here to fill out our online Consultation Booking Form


To schedule a consultation:              Consultation Request Form

  • Available online (In-person consultations are not available during the 2021/2022 academic year)
  • Meet with a librarian to discuss research questions and search strategies
  • Open to all current U of T students, staff, and faculty
  • Not affiliated with U of T? Consult these services instead

Note: You will confirmation of receipt of your email in 1-2 business days. Wait times for consultations may be up to 1-3 weeks during busy periods.


Knowledge Synthesis Service
Systematic & Scoping Review Collaboration (SSRC):

Getting started? Consult our Systematic Reviews Guide.